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Frequently Asked Questions
FAQs - General Questions
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My Salesperson mentioned a welcome email, but I did not receive it.
What if I receive the welcome email, but there is incorrect information regarding my account?
What if I need to change information with my account?
How many keywords can I have?
There is wrong information on my listing online.
Can I list my company in another city even though my company is not physically located in that city?
How many hits will I get?
Can we be bumped out?
What is a URL?
What are keywords?
Can I change my keywords / key phrases?
How many searches will I be under?
What is my coverage area?
Will I be billed each month?
I would like to cancel my account, how can I do this?
Finding Your Listing
Why does my company need to be listed on Google?
What is Google Maps?
What does first page placement mean?
Can I have the user name and password for my Google account?
What if I receive the welcome email, but there is incorrect information regarding my account?
Can I change the main phone number or address for my company?
How many keywords can I have?
There is wrong information on my listing online.
Can I list my company in another city even though my company is not physically located in that city?
How many hits will I get?
Can we be bumped off the first page?
How do I reach customer service?
What are the hours for your customer service department?
Why can’t I find my company on Google?
How do I find my company on Google or one of the other search engines?
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General Questions